Practical HR Support for Small Businesses

Real guidance. Real response. Real-world HR help.

Twin City Consulting helps small and midsize businesses navigate hiring, employee issues, policies, performance concerns, and day-to-day HR challenges with confidence. You work directly with Alyssa Fortin, an experienced HR leader who provides responsive, practical support tailored to your business.

HR support that feels clear, capable, and personal

At Twin City Consulting, we partner with business owners and leaders who need experienced HR support without the cost of a full-time internal HR department. Whether you are growing, dealing with employee issues, hiring for a critical role, or trying to put better structure in place, we help you make sound decisions and move forward with confidence.

Founded by Alyssa Fortin, Twin City Consulting brings broad HR experience across manufacturing, union environments, healthcare, and other complex workplaces. That means you get practical guidance grounded in real situations, not generic templates or slow-moving corporate layers.

Explore Our Expertise

HR services built around what small businesses actually need

From urgent people issues to long-term HR structure, Twin City Consulting offers flexible support designed for organizations that need experienced help, fast.

HR Audits & HR Foundation Reviews

Review your current policies, practices, and processes to identify gaps, reduce risk, and strengthen your HR approach.

 

Employee Relations & Workplace Investigations

Address conflict, complaints, disciplinary issues, and other sensitive matters with a steady, thoughtful process.

Recruitment & Talent Acquisition

Get support with job design, market-informed hiring strategy, sourcing, screening, and filling important roles.

Performance Management & Leadership Support

Build better processes for feedback, accountability, coaching, and people management.

Policies, Handbooks & HR Projects

Create or improve handbooks, policies, and HR systems that are clear, practical, and aligned with your business.

Why Choose Us

Why businesses choose Twin City Consulting

At Twin City Consulting, we understand the unique challenges faced by small businesses in managing their HR needs. Our team offers personalized solutions that are both practical and effective, ensuring your business can focus on growth while we handle the complexities of HR. Our commitment to transparency, integrity, and tailored support makes us the ideal partner for your HR needs.

You work with a real person

When something important comes up, you are talking directly with Alyssa, not waiting in a queue or getting a generic answer.

Broad HR expertise, applied practically

With experience spanning recruiting, employee relations, policy development, compensation, investigations, and more, we bring generalist perspective clients need.

Built for small and midsize businesses

This support is designed for companies that need strong HR leadership but are not ready for a full internal department.

Flexible ways to work together

Choose flat-fee project support, hourly advisory support, or a combination of both depending on what your business needs.

Who we work with

Twin City Consulting is a strong fit for small and midsize businesses that value professionalism, want to build stronger people practices, and need experienced HR support they can actually use. We frequently support:

Medical Practices

Healthcare Organizations

Professional Services

Trade Industry

Dental Practices

IT Firms

Real Estate

Eye Care Practices

Law Firms

Businesses with 5 to 75 employees

Engagement Models

Flat-fee projects
A strong option for defined work such as employee handbooks, audits, investigations, recruiting projects, or other focused HR initiatives.

Hourly and as-needed support
Ideal for business owners and leaders who need experienced HR guidance for questions, urgent situations, and ongoing support.

Many clients use both, depending on the issue at hand.

How it works

A simple, practical process

Intake Conversation

We start with a conversation about your business, your challenges, and what kind of support would be most helpful.

Agreement and onboarding

Once the scope is right, we put the details in place and begin the work.

Recommended services

You receive a clear recommendation based on your needs, whether that is a defined project, ongoing support, or both.

To learn more about Twin City Consulting, check out our FAQs!